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Top Tips for Parents/Guardians on issues against Independent Schools

  • Always read the terms and conditions of the school and the prospectus before signing. This seems obvious but many parents fall foul of this. Ignorance is no defence to the law!
  • If you have a complaint to raise about any aspect of your child’s education at school, always put it in writing by way of an email or letter. It is best not to rely on verbal conversations as these can be denied.
  • If you wish to raise a formal complaint, always use the formal complaints procedures. Ask the School for a copy, they must have one in writing. This should be your first port of call and pursued before any decision to remove your child is taken.
  • It is important to retain all documents, notes of meetings etc. as a record in the event that a complaint is raised in the future.
  • Ensure that you have tried to resolve all issues internally with the school first. Failing that, seek legal advice as to what further steps you may be able to take. 


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Testimonials

I am totally delighted by the services provided to me. The crucial time when I was emotionally and physically drowned by an academic accusation, Match Solicitor gave an enlightenment to my case and my academic career,I won my case and I am now doing degree in Adult Nursing. Very friendly, co-operative and efficient staff

Mohina Basnet Rai, Ashford

I wouldn’t hesitate to use your firm again in the future, and will also happily recommend you to others requiring help.

Mrs Shaistah Siddiq-Zeidan, Exeter

Match Solicitors were highly recommended to us not only for their undisputed comprehensive knowledge of the SEN legal minefield, but for their understanding of autism and other disorders and consequent compassionate work ethic. Their diligence and consummate professionalism ensured that the Local Authority were forced to take our son’s case seriously. It is almost impossible to articulate how grateful we are to Rishi and Anita for their hard work and dedication.

Mr & Mrs Williams, Hertfordshire