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A disruptive pupil in my child's class is causing problems and stopping my child and others from learning. What can I do?

A disruptive pupil in my child's class is causing problems and stopping my child and others from learning. What can I do?
If your child's education is being consistently disrupted by another child and you feel the school is not doing enough to rectify the situation, you do have the right to complain. Ideally, any complaint you have with your child's school can be rectified by an informal discussion. If not, you will need to refer to the school's formal complaints procedure.

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I am dyslexic and have been refused extra time to complete an exam. Is there anything I can do?

I am dyslexic and have been refused extra time to complete an exam. Is there anything I can do?
Dyslexia amounts to a disability under the Equality Act 2010. What this means is that now any educational institution, including schools, colleges and universities, are obligated under UK law to make reasonable adjustments for dyslexic pupils and students. The precise level of the support offered can vary, but generally speaking, all dyslexic students should be offered certain types of assistance in order to help them complete their studies.

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I don't believe that my PhD supervisor represented my research appropriately at a Review Panel Meeting. What can I do?

I don't believe that my PhD supervisor represented my research appropriately at a Review Panel Meeting. What can I do?
Many students mistakenly believe that when it comes to what they consider poor treatment at the hands of their teachers, lecturers or indeed Ph.D. supervisors, they have no rights and no recourse to the law. This is not the case. Since university tuition fees were introduced in the UK in 1998, the legal relationship between the student and education provider has changed drastically.

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How do I prepare for a SEND appeal?

How do I prepare for a SEND appeal?
Every child and young person with special educational needs has the right to full-time education that facilitates their needs and/ or disability. If a formal assessment is required, your Local Authority will then decide whether to issue an EHCP. In cases where the Local Authority decides against conducting an assessment or, having conducted an assessment then decides not to grant an EHCP, one has the right to appeal this decision.

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My child is in a private school but I'm not satisfied with the support they are receiving for their special needs. What can I do?

My child is in a private school but I'm not satisfied with the support they are receiving for their special needs. What can I do?
As stipulated in the Equality Act, every UK educational institution is obliged to take any reasonable steps to "avoid substantial disadvantage" to any pupil or student with special needs or disabilities. If you believe that your child's school isn't adequately supporting their special needs, you have the option of launching a legal challenge.

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I have received my Completion of Procedures letter and now wish to raise my complaint with the OIA. What do I do next?

I have received my Completion of Procedures letter and now wish to raise my complaint with the OIA. What do I do next?
In order to complain to the Office of the Independent Adjudicator, you must firstly follow the official complaints or appeal procedures of your university or college against which you wish to complain. Once you have gone through the internal procedures and have received a Completion of Procedures Letter, you are ready to take your complaint to the OIA.

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Another student has plagiarised my work. What action should I take?

Another student has plagiarised my work. What action should I take?
When a student is accused of plagiarism, it can cause extreme distress. However, the faster you act, the more chance you have of dealing with the issue and clearing your own name. The first thing you need to do if another student has plagiarised your work is to inform your tutor or a head tutor in your department at your university or college.

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My child is suffering with stress from online bullying. Can anything be done?

My child is suffering with stress from online bullying. Can anything be done?
Online or cyber bullying is a relatively recent phenomenon and one which is sadly on the increase. If your child is a victim of online bullying, there are procedures in place to deal with these issues. All state schools in the UK are legally obliged to have an official policy preventing all types of bullying, as well as adhering to broader anti-discrimination laws.

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My university is disciplining me because I haven't submitted my assignments on time. Is there anything I can do?

My university is disciplining me because I haven't submitted my assignments on time. Is there anything I can do?
Failing to hand in university assignments on time can lead to the student involved having to repeat a whole academic year or even in some cases being expelled from university. Most decisions that a university or college makes are open to appeal by the student involved. In the vast majority of cases, the student is required to begin the appeal by making a written submission of their case.

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I want to escalate my complaint about my child’s school to the Secretary of State. How do I do this?

I want to escalate my complaint about my child’s school to the Secretary of State. How do I do this?
If you're not happy with how your complaint about your child's school was handled by your Local Authority, you may wish to involve the Secretary of State for Education. To do this, you can either write to the Secretary of State for Education at the Department for Children, Schools and Families directly, or forward your complaint through your local MP.

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