Client Feedback
At Match Solicitors we pride ourselves on providing an excellent service to our Clients.
Below are just a few of the comments we have had from Clients:
"I was very impressed with the quality of work and attention to detail. The matter involved tons of paperwork spanning several years and this was all beautifully prepared and presented. The service was first class and I was encouraged by the Solicitors sound knowledge of education law.
Having a child with special needs is a challenge to any parent and the whole process of going to an educational tribunal can be quite daunting. Match Solicitors was able to get the job done professionally and to the highest standard and yet still retaining a very caring and human side which was very reassuring."
Mrs O Akagbosu, London
"Not knowing what to expect with regard to outcome, I found the quality of work prepared on my behalf first class.
I found the approach by Anita Chopra extremely professional while retaining a friendly, patient and sensitive manner. Indeed the courtesy and friendliness of the Firm always shone through.
I found the overall service extremely professional, knowledgeable, efficient and sensitive with regard to my matter. I felt Match always kept me informed and abreast of procedures with legal explanation wherever necessary. What I most appreciated was hearing the facts – positive and negative as my matter progressed in order for me to make informed decisions as time went on. In addition, the same goes for potential fees, as this can play a great part in decision making.
I am grateful for the work carried out by Match, especially with the fantastic outcome of my case – judgement in favour, unfair dismissal and race discrimination. If the need ever arose I would have no hesitation in approaching Match again and would have pleasure in recommending their services to anyone in need of professional educational assistance. Thank you!"
Ms Noel, Middlesex
"Faced with an uncertain future for our autistic son's education we had no alternative but to resort to legal action against our Local Authority who had refused him an appropriate school place. After a lengthy research process Match Solicitors were highly recommended to us by our Educational Psychologist not only for their undisputed comprehensive knowledge of the SEN legal minefield, but for their understanding of Autism and other disorders and consequent compassionate work ethic. We were not disappointed.
From our first appointment with Anita and Rishi we knew that our case was in the best possible hands and throughout the months that followed they guided and reassured us through each step of what is an incredibly stressful tribunal process. Their diligence and consummate professionalism ensured that the Local Authority were forced to take our son's case seriously, rather than treating him with the contempt that they had previously shown; referring to him as 'an inefficient use of resource.'
Match have ensured that our son's Statement was amended to appropriately reflect his needs and required provision and successfully forced the change of Part 4, naming our chosen school and not the local comprehensive, where he would quite likely have suffered a nervous breakdown. Our case was finally settled after many months but prior to tribunal, saving us from the associated stress and the further financial implication.
It is almost impossible to articulate how grateful we are to Rishi and Anita for their hard work and dedication. They have secured our son's secondary education in an appropriate, supportive environment where we hope he will learn vital life skills and give him a future to look forward to, not be afraid of."
Mr & Mrs Williams, Hertfordshire
"I found Anita Chopra to be efficient and effective in dealing with my case, most importantly to me she is a no doubt a well balanced, decent human being. I would have no hesitation in using Match Solicitors in the future or recommending them to the best of my friends."
Mr Stephens, Carnforth
"Match gave us prompt, objective and knowledgeable advice. Rishi, on our behalf, wrote an appeal case which was thorough, professional and most importantly successful! We will forever be in debt to them and would recommend their services highly."
Mrs Shaw, Northants
"Very helpful, efficient advice. Very helpful people on the telephone and efficient staff. Very pleased with the service."
Mrs Gordon, London
"The service was prompt and the problem immediately understood so I was very happy. I would come to you again should I need representation."
Mrs Hadley, Surrey
"Both Anita and Emma were helpful and available to give advice. The complaints process was lengthy and frustrating but they were supportive throughout and, due to their expertise, I knew exactly what to expect. They managed the process with the right level of care and honesty."
Ms Edwards, Kent
"I received very good advice, prompt and effective. Match Solicitors were very professional. Fears that instructing Solicitors might escalate matters proved unfounded. Our difference with the school ended promptly and satisfactorily."
Mr J Kelly, London
"Both Anita and Rishi were extremely well prepared, proactive and encouraging – an important characteristic for a parent confronting the uncertainty and angst of taking on a local authority for a Secondary School placement. Their willingness to meet and accept the brief, along with their immediate and consistent follow through, not only gave me confidence in the decision to challenge the local authority but also contributed significantly to the seriousness with which the local authority responded to the challenge."
Mr J Bennett, West Sussex
"Our experience was a good one. Concise, relevant advice and above all honest. Whilst the SENDIST appeal process requires patience and clarity, we found Match Solicitors provided a faultless service. Diligent whilst being understanding. Thorough whilst being patient. Our son is now in the school we required and is thriving due to the support of Match Solicitors throughout the process."
Mr D Cameron, London
"I was very happy with the communication and advice offered. Anita was always very professional and kept me fully informed of my options and position at all times. I would not hesitate to recommend Match Solicitors to anyone."
Mr C Halford, Surrey
"The quality of the work and the service provided by Match Solicitors was excellent."
Mr A Franklin, Surrey
"The service provided was very good and the quality of work was excellent."
Ms L Clack, Middlesex
"I was informed as to my position with regard to undertaking legal action. The staff were cordial and seemed to have a genuine concern for my position."
Mr. P Stott, Canterbury
"The service provided was excellent. The Firm provided a speedy service and gave full support at such short notice which I am grateful for. They continued to give aftercare and guidance."
Miss J Gooden, London
"Match Solicitors showed genuine concern for my daughter's case and worked tirelessly to achieve a satisfactory outcome. The service and quality of work was excellent."
Mr D Richards, Buckinghamshire
"I felt at ease whilst at the offices of Match Solicitors. I would certainly recommend the service they have provided to anyone experiencing issues regarding Education law."
Miss Spillman, Barking
"The quality of work was highly professional, sensitive and yet firm. The service received from Match Solicitors was faultless; highly professional and efficient. The advice received was extremely sound and sensible. The service was fairly priced. I have no hesitation in recommending Match Solicitors and they would be first choice if the necessity arose again."
Mr Moore, Kent
"Miss Mawji is a very professional Solicitor within the field of Further and Higher Education law. Her assistance was strong and effective. Match Solicitors offered me a nearly perfect service. Match Solicitors play a very important role in protecting Students."
Miss Li, Beijing
"We were very happy to hand over our case to Match Solicitors and allow them to do what they do best - they won our appeal. Although it was a very stressful time, they took the time to keep us informed and we would not hesitate to recommend them. The make no guarantees but at least you know, whether you win or lose, they have done their best for your child."
Mr & Mrs O'Dea, Surrey
"Match Solicitors were very helpful in securing a successful outcome to my daughter's appeal, especially as they were prepared to take the case on so late in the day."
Dr Norman, Surrey
"I received a first class service from their professional staff. I would use Match Solicitors again."
Ms Richardson, Brighton
"I was very pleased with the service provided to me. My University was able to allow me to re-submit and I now have a BSC in Public Health Nursing. Thank you very much. I will recommend you to others."
Mrs Meck, Essex
"Anita was both friendly and matter of fact."
Mr Daly, London
"Very professional and efficent."
Mr Lewis, London
"I felt Rishi worked extremely hard to achieve a good outcome."
Mrs Collier, Surrey
"Excellent service. Will recommend Match Solicitors to friends and fellow students. Moreover, I will use Match Solicitors again if circumstances in the future require that.”
Mr Lehr, London
"I was very pleased with the work that was done on my behalf by Match Solicitors. Everyone involved in my case was helpful and professional. They listened carefully to what I wanted and were always thoughtful and well-considered in the advice they offered. Everyone I dealt with at Match Solicitors was polite and friendly, phone messages were always passed on and my calls were always returned. I would be very willing to recommend Match Solicitors to anyone else needing a specialist education solicitor. They were thorough, knowledgeable, worked in a timely manner and were generally a pleasure to work with."
Mrs McMahon, Cambridge
Other Clients Commented:
"Salima was very efficent and professional. The advice she gave was very helpful."
"The quality of work surpassed expectations. The level of service was second to none. Knowledgeable about my case throughout its entirety. Time and accurate updates reflecting developments and the situation appropriately."
"Anita provided very clear, understandable and sensible advice. She was able to see me promptly and assist effectively at a difficult moment."
"The advice given to me was delivered in clear terms and exceeded my expectations. One consultation provided answers to all of my questions and provided me with additional valuable information. All Firm personnel I encountered were courteous, responsive and helpful."
"Quick to respond to our need for advice. Very re-assuring and helpful. Good pragmatic advice. Gave us the confidence and support to question the academic authorities."
"Straight forward advice and supremely efficient. I am pleased with the excellent, efficient and honest service provided. I will recommend you to anyone whom I think might need your area of expertise."
"Salima, your input was undoubtedly beneficial and I believe that, had the LA not made a suitable offer of compensation, we could have gone onto succeed in the Courts."
"I feel Rishi Mital's help and support has been outstanding. He has always been prompt to respond, extremely supportive and constructive throughout my appeal. An excellent service has been provided. My situation is still ongoing & I will have no concerns with contacting Match again if my situation doesn't improve I feel without the help of Match my siuation would not have improved. Their support has been invaluable."
"I was very grateful for the clear thinking, warm concern and useful advice at an extremely bruising and confusing time".
"I am grateful to Match Solicitors for the quality of the work done from beginning to the end. The service was also excellent. The working relationship was between us was well conducted and appropriate."
"Both Anita and Catriona combined being professional and sympathetic to our case. They listened carefully to our situation and concerns and explained the process we needed to complete to reach an outcome clearly and comprehensively. We were kept informed of decisions, information, and progress throughout each stage of our Appeal.
We are grateful for all their hard work and would not hesitate to recommend Match Solicitors to anyone facing problems regarding Education Law."
"I needed a straight forward discussion and that's what I got! Hope I won't have to but if I need more legal assistance I will happily turn to you again! Thank you for your advice!"
"Helpful, knowledgeable, straight-talking."
"Both Rishi and Salima were very attentive; work was always done on time and was always pleasing. Everyone including the receptionist was professional. You never felt like you would be let down. I couldn't thank the team enough. I would definitely recommend Match Solicitors."
"It was very helpful to be able to email an initial enquiry and to be able to receive advice by telephone very quickly. The service is extremely efficient - telephone advice and immediate payment by card is very business like and transparent."
"The quality of work and the service provided was excellent."
"The service was professional and well organised. Both fee earners worked to an excellent standard in order to successfully resolve my case. The correspondence was quick and easy. I am very satisfied."
"The quality and service provided was excellent. Match Solicitors were very helpful and provided fast advice."
"Ms Mawji was very constructive in pointing out the weaknesses in my appeal and in suggesting tentatively, the kind of evidence at hand that might strengthen a further appeal. The quality and service provided was excellent."
"Match Solicitors responded quickly to many of my queries and were very helpful. Salima's additional comments to my draft Appeal were excellent and really got to the nub of the issue for me."
"Regular feedback on progress was much appreciated."
"Thank you for your professionalism throughout this long saga. I am very happy with how you dealt with my matter and how you were able to structure an understandable argument which was initially very complex to understand. I praise Anita and the choice of an excellent Barrister who read well your notes of my case. I will always recommend you to any parent that may be in a similar position needing professional advice. Match Solicitors was worth every penny."
"The quality of the work was very thorough. Communication and updates were helpful and invaluable. The service was fantastic. I am very grateful for the time and effort that you have put into this matter. Thank you for your help."
"Given the volume of documentation and the complexity of the case, Match Solicitors provided a quality service. We always felt you were very professional in your approach and responded quickly to our requests."
"The service was prompt, friendly and professional. Unlike many other Solicitors I approached, Salima Mawji did not patronise me, which was greatly appreciated."
"I was impressed by your sensitiveness."
